Q. How do I troubleshoot problems with accessing library resources from off-campus?

How do I troubleshoot problems with accessing library resources from off-campus?

If you are having problems accessing library resources from off-campus, try the following:

1. Log-out of off-campus access.
2. Clear your browser's cache and cookies, or use your browser's incognito or private browsing mode.
3. Try a different browser. For example, if you are using Chrome, try using Firefox. It is best practice to have at least 2 different browsers installed on your computer. If you are a Mac user, using Safari is not recommended with off-campus access, so use Chrome or Firefox instead.

If you are still having problems, email ask@gettysburg.edu for help.